FAQ- Questions And Answers- Read Before Calling! Most answers are here!
Q- Why should I buy this bicycle engine kit?
A- There are many good reasons, but only enough space for a few. You get tremendous savings on your gasoline bill, plus this ride is an exhilarative experience you can't get enough of and it makes a great backup transport.
Q- Which payment methods do you accept?
A- We take PayPal, as well as credit and debit cards.
Q- Can I order by phone?
A- We can, but the process is long as we do not have a good system for phone orders. If possible, please order here on our website.
Q- What kind of bicycle can be used to build this motorized bike?
A- Any 26” bike will work with little to no modifications although other smaller bikes have accepted our kits. Basically, it’s a clearance issue. As long as the engine will fit into the space in the frame it will work. The engine is 10 ½ inches tall and 5 inches wide. IF YOU HAVE GEARS ON YOUR BICYCLE, IT'S NOT A ISSUE!
Beach cruisers, mountain bikes, all work. Anything with a big enough space in the frame!
Q- What is meant by street legal; and is this bike street legal?
A- Street legal defines a vehicle that is legally allowed to travel on the streets. Some states require license and registration for a factory made moped, but a customized bicycle is considered pedal assist by federal law. However, it is your responsibility to check your local laws and regulations.
Q- How do I know if this is a good deal?
A- Because you know the cost and disadvantages of other vehicles; example-A motorcycle can go faster, but you can't peddle and you need license and registration. A car can go faster and take passengers, but it cost much more in fuel cost, licensing, insurance and maintenance; you also can't take it inside your home. These are just some of the advantages of owning a sleek, dependable, clean, lean and mean machine!
Q- Why is your kit better than others I’ve seen?
A-Our kits have a proven reliability based on the thousands that we have sold in the states. Our kits offer a direct chain drive engine completely independent of the peddle chain instead of an unreliable friction tire drive that wears out and slips when the wheel gets wet. What makes our kit superior is the fact that they use upper and lower engine bearings that last up to 20 years instead of cheap bushings that are known to wear out in 4-6 months. We also work directly with the factory to upgrade every aspect of the kit including push button alloy clutch lever, heavy duty motorcycle chain, aluminum fuel petcock, well build twist grip throttle with integrated kill switch, low profile carburetor, large frame adapter and most importantly a seller that is there when you need parts or support.
Q- What's included with the purchase of this engine kit?
A- Everything you need to convert your bike into a moped along with a complete detailed installation manual.
Q- Can I pick this engine kit up?
A- Yes, you are welcome to come our shop in San Rafael, California. Please call ahead to schedule an appointment.
Q- How is this engine kit shipped?
A- All of our kits are shipped using fast Fedex Home Delivery and come carefully packaged.
Q- How long do I have to wait before the engine kit ships?
A- The kits are packaged to order. Most kits are usually shipped within 1-4 days except weekends and holidays. The kits ship through FedEx ground. So for west coast buyers, shipping is very fast, east coast buyers can expect to wait slightly longer.
Q- Do I need a driver's license to ride a bike with an engine kit installed?
A- As stated before, any bicycle fitted with an engine under is considered a pedal assisted bicycle and therefore no license is necessary in most states. It is your responsibility to check with your local authorities.
Q- Is this bike engine good for hills?
A- Absolutely! This engine is upgraded powerful and with the 40 tooth sprocket you can run up a steep hill with ease; even with a 250 -300lbs. load!
Q- How far can I ride a bike with engine installed?
A- You can ride until you run out of gas if you wish. This 1/2 gallon tank can easily take you about 60-70+ miles nonstop.
Q- Can this bike engine carry my weight?
A- This engine has been proven to be an absolute workhorse; even for persons up to 350 lbs! However it is recommended for persons up to 300 lbs.
Q- Should my children ride this bike?
A- Not if they're under 15. This motorized bike is recommended for persons at least 15 years old and preferably with some sort of bike riding experience.
Q- Is this bike engine difficult to maintain?
A- This bike requires very little or no maintenance, depending on your usage. These have routinely been ridden for almost a year without even oiling the chain! However the included maintenance tips gives you ideas on how to keep your bike in top shape.
Q- Can I get technical support for this bike?
A- Absolutely! There's a 30 day guaranteed technical support.
Q- Is the engine stamped or marked with the engine size?
A- There are no stamps or marking on the engine.
Q- How long does it take to install the kit?
A- 2-3 hours is standard but can be done in less than 2 once you get the hang of it!
Q- Are parts available for this bike.
A- Most certainly! All parts are available, from a screw, to a gasket, to a spark plug, to a cable, to a spare engine!
Q- What are the shipping rates for engine kits?
A- Shipping is Only 13.00 to the continental U.S. Please email for a shipping quote outside of the continental U.S. All motors ship UPS.
Q- When can I expect my item to arrive?
A- You can expect your order to be shipped out in 2-5 business days after placing an order. We do not ship on Saturdays and Sundays.
Q- What if my item arrived broken/damaged?
A- In the unfortunate circumstances that you may receive an item that was damaged during shipping. just ship it back and we will replace it at no extra cost. Please notify us within 48 hours of receiving the damaged item . Because filing damage claims with freight carriers are time sensitive, we cannot accept damages reported after 48 hours.
A- Returns are accepted within 10 days of receiving your item. Please keep in mind that there is a 15% restocking fee, and shipping isn't refundable.
We strive to make every transaction a great experience for our customers. Please feel free to ask questions. Thank you and have a GREAT DAY!~
Isn't it time you add a little more fun and adventure to your everyday short errands? Our motorized bike kit is an eye catcher that will get you lots of attention and respect! Now is probably a good time to add a new avenue of fun and adventure to your regular traveling activities, and with a light and convenient vehicle that's totally street legal and safe! It's not much different from riding your bike! You can use this for all your local errands, to the grocery store, the pharmacy, the post office, the park or even to work! Go ahead and take those hills with ease! Are you tired of going broke buying gas for your car? This is the perfect solution and a great back-up transportation. A half gallon tank of gas could quite possibly last you a whole week! If you don't have to take passengers or luggage on a regular basis, just think of all the cash you can save! The price of fuel is steadily rising again and there seems to be no clear solution! You can start saving big bucks now! TRY ONE FOR YOURSELF TODAY!