Despite the ongoing COVID-19 pandemic, business is BOOMING at California Motorbikes. We have see a HUGE spike in incoming phone calls and emails and hold times and delayed responses are beyond our control at this time. We are doing everything we can to provide our customers with the quick and professional service that we as a company strive to provide.
Unfortunately do to COVID 19, manufacturers are backed up on production and the warehouses and California Motorbikes is delayed with fulfilling orders as well. Processing time is now at least 1-2 weeks due to the mass demand and interference's caused by COVID-19. IF YOU CANNOT WAIT PATIENTLY FOR THE EXTENDED PROCESSING TIMES PLEASE DO NOT ORDER!
Please be assured that if you do order, your order WILL be fulfilled within 1-2 weeks.
Unfortunately like every motorized bike kit vendor in the country, we have delays with all products due to COVID-19. Covid has effected all the bicycle engine sellers nationwide due to manufacturing plants being closed for months at the beginning of the year, delays with getting inventory, and also the EXTREMELY HIGH demand for products, this is beyond anyone's control. This is why many vendors are not shipping products in the 1-2 business day timeframe that was the industry standard prior to covid. California Motorbikes is not the only vendor facing such delays in handling times.
We are working as hard and as fast as we all can to get everyone's orders filled and shipped out to them. Please do not call or email to check the status of your orders at this time, it is only slowing us down even further as we are trying to spend our time filling the orders and staying on top of filling orders as fast as possible.
Please remember these are not T-Shirts we are sending out, it takes much more time and effort to ship out products that are hand packed, inspected, and adjusted here in the United States. A single order can take us an hour to pick all the parts, and correctly pack them to where they will not be damaged in transit and won't be missing parts.
Please remain patient and we will get your order to you as quickly as we can during this time. If you no longer want to wait for your order, please TEXT ONLY Your Name, Order number, and the word CANCEL to: 415-306-3620. Do not call or email to cancel your order, please TEXT ONLY.
At California Motorbikes, we strive to give our customers a 5 star experience. We promise to go back to shorter handling times as soon as possible.